NIRANDR

SUPPORT

Help when a page needs it.

Start with the controls in the extension. They are the fastest way to tune protection for a specific site.

YOUR VOICE, OUR NEXT STEP

Tell us what’s on your mind.

Share feedback, suggest a feature, or tell us about a problem with Bet Blocker.

Up to 2 messages per 24 hours, at least 1 hour apart. Maximum 1,000 characters; no attachments.

Messages are deleted after 14 days, or 7 days after resolution, whichever comes first. Cleanup runs hourly.

Please leave out passwords, payment details, and other sensitive information. Privacy

Use your Nirandr account to send a message. No purchase is required.

Start here

Open the Bet Blocker popup on the page where you need help. Check that protection is on, then choose Low, Medium, or High sensitivity. Refresh the page after changing a setting.

A site is not behaving as expected

If a gambling ad is still visible, use “Report a miss” in the popup. It opens the extension settings with the current site ready to add as a custom domain. You can also add a keyword or CSS selector when a specific element needs to be hidden.

If ordinary content is hidden, lower the sensitivity, choose the placeholder display mode, or allowlist the site.

Account and download help

If you use account features, first confirm that you are signed in with the intended Google account. Then refresh the account page and try the download again. Keep Chrome updated because the extension requires Chrome 110 or later.

Contact support

Include the website address, what you expected to happen, what happened instead, your chosen sensitivity, and your Bet Blocker version. Do not include passwords, payment information, or other sensitive information.

[email protected]